Curiosity is more Effective than Upset

A financial executive told me that he gets upset or disappointed when people don’t meet his expectations such as working as a team or being accountable. Though this is understandable, the upset impacts his effectiveness.

We are more effective when we are level headed versus upset or disappointed.

To be more effective in crucial or difficult conversations and situations try PRACTICING this:

  • Make it a priority/a goal to be curious versus upset

  • When upset occurs, take a breath in order to get to “neutral”/a calmer and clearer mindset

  • Once at neutral, shift to a curious mindset by moving or thinking in a curious manner

  • Engage/Communicate from this curious mindset (most likely you’ll ask a question)


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